If you're unsure about your website needs, feel free to contact us first we’ll guide you through everything to ensure the best outcome.

We will develop your website using WordPress, the world’s most popular and user-friendly platform.

To begin working on your website, we will need the following from you:

– Your brand logo in high quality (PNG, SVG, or JPG format).

– Text for each page or product (e.g., About Us, Services, Product Descriptions, etc.).

– Login credentials for your domain registrar and hosting provider.

– Email address, phone number, and/or physical address for the website’s Contact Us page.

Please note: This contact information will be used strictly for your website and will not be used for any other purpose. We fully comply with our terms and policies.

Yes, Penncero can add all images, text, and product or service details to your website.

However, we kindly ask that you provide the written content and product images you'd like to feature. If needed, we can also include high-quality stock images at no additional cost.

Yes, we offer complete design services, and they will be included in our packages.

Design work is not included in this gig’s base price. Please contact us for a full website quote that includes all design elements.

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We do not directly provide hosting or domain services, but we will gladly assist you in selecting and purchasing the right options from trusted providers. Rest assured, Penncero is here to support you at every stage of the process.

Yes, all our websites are mobile responsive.

Yes, WordPress is one of the most user-friendly platforms, making it easy for anyone to manage and update their own website.

- At Penncero, we provide you with full access to your website’s dashboard, allowing you to edit, update, and make changes with ease.

- If needed, we can also create short video tutorials to guide you through the process.

At Penncero, we offer unlimited revisions with all our packages to ensure you're completely satisfied with your website.

Your feedback matters, and we’re committed to refining the final result until it meets your expectations.

• At Penncero, we offer flexible payment options based on the selected package.
  For smaller packages, we typically request full payment upfront. For larger or custom projects, we accept 80% upfront and 20% upon final delivery and approval.

Delivery time depends on the package you choose, and in most cases, projects are completed under or less than a week:
- Basic 3–5 business days 

- Standard- 6–8 business days 

- Premium 10-12 business days

- 14–18 Business Days (possibly sooner depending on project scope)

Custom timelines may vary depending on project complexity and client response time.

We are committed to delivering quality work efficiently and keeping you updated at every stage.

Yes, Penncero provides technical support after your website is live and the order is complete.

If you require ongoing maintenance support, we’d be happy to discuss a suitable arrangement at that time.

You can reach our customer support team by emailing penncero.team@hotmail.com or contacting us at +971 52 226 0692. Live chat will soon be available on our website.

Our dedicated team is available from 11 AM to 11 PM to assist you with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

We do not offer returns or refunds. However, we provide revisions until you are fully satisfied with your website. Your happiness with the final result is our priority!